Sheet 02 · Products / BABotAll productsEdition 2027.1

BABot.

A customer asks your store a question at 11 PM. Who answers? A sales assistant for online stores that answers only from what is in your store, in Hebrew, and says "I don't know" when it does not know.

LiveWidget · WhatsApp · TelegramSince 2026A Melogix product

babot.app Specification

The BABot dashboard with customer conversations in Hebrew — Fig. 1 · The admin screen, against the demo store

§ 01What it solves

An assistant that does not make things up.

A digital assistant that invents an answer costs more than one that stays quiet. A wrong answer that sounds sure is an order that comes back and a customer who is let down.

BABot reads the store's content and answers only from it: products, prices, sizes, shipping, policies. Every answer has a source from the site, and when it is not sure it says it does not know and hands over to a person. The customer writes wherever is convenient, in the chat on the site, on WhatsApp or on Telegram, and the store owner sees everything in one inbox.

Answers only from the store's content, with a source for every answer
"I don't know" instead of a guess, and a handover to a person
Hebrew first: people ask the way they speak, a right-to-left admin screen, prices in shekels
Site, WhatsApp and Telegram in one inbox

§ 02What it looks like

Real screens, from the live version.

The conversations screen in the BABot dashboard — Fig. 2 · Conversations, against the demo store

§ 03Specification

Specification.

Channels: Website widget · WhatsApp · Telegram · email
Stores: Shopify · WooCommerce · custom catalog
Language: Hebrew first, English
Answers: Only from the store's content, with a source · "I don't know" when not sure
Management: Dashboard: conversations, customers, analytics, widget customization
Price: Monthly plans on the product site

§ 04Scope

What Melogix built here.

The whole product: the engine, the widget, the admin screen and the connections to stores and channels.

An answer engine limited to the store's content, with sources
A website widget, and connections to WhatsApp and Telegram
A Shopify and WooCommerce connection, catalog reading and updates
A dashboard for the store owner: conversations, customers, analytics
Plans, billing and limits per plan

babot.app ↗The other products

§ 05Previous and next product

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§ 06Contact

Have a store and customers who ask at night?

An assistant that answers correctly, in Hebrew, and does not make things up. Two or three lines on WhatsApp are enough.

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